Cookie Settings
Please allow us to collect data about how you use our website. We will use it to improve our website, make your browsing experience and our business decisions better. Learn more
At FEMOSCCUL (Friendly Entrepreneurs Movement for Sustainability Credit Union), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
Personal Information:
We may collect personal details such as your name, contact number, ID, email address, and financial information when you open an account or interact with our credit union services.
Usage Data:
We collect information about how you use our platforms, including your IP address, browser type, device information, and pages visited on our website or app.
We use your information for the following purposes:
Account Management: To create, maintain, and manage your member account.
Service Improvement: To enhance the quality of our services and improve member experience.
Communication: To share updates, financial statements, newsletters, and respond to your inquiries.
Security: To monitor and prevent fraud, ensure compliance, and protect your data.
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
Service Providers: With trusted partners who help us operate our services (e.g., IT support, mobile platforms, financial auditors).
Legal Compliance: When required to comply with applicable laws, regulations, or official legal requests.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or theft. However, please note that no method of transmission over the internet or mobile networks is completely secure.
As a member of FEMOSCCUL, you have the right to:
Access and review your personal information.
Request corrections or deletion of inaccurate data.
Withdraw your consent to data processing at any time.
Opt-out of marketing or promotional communications.
We may update this Privacy Policy as needed. Any updates will be posted on our official website and/or mobile app with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
FEMOSCCUL Customer Support
📧 Email: support@femosccul.org
📞 WhatsApp/Call: +237 675 26 75 11
Thank you for trusting FEMOSCCUL with your financial future and privacy.